Privacy Policy
Havenwood Psychotherapy is committed to protecting the privacy, confidentiality, and security of your personal information and health-related information. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website and in the course of providing therapeutic services.
What is Personal Health Information (PHI)?
Personal and health information includes identifying information about an individual that relates to their physical or mental health, health care history, the provision of health care, or payment for services.
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Name, date of birth, address, email address, phone number, emergency contacts
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Intake forms, health history, presenting concerns, assessments, diagnoses, treatment plans, progress notes, and correspondence related to care
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Appointment records, invoices, billing details, insurance information, and payment history
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Participation in therapy services (individual or group) or information that could reasonably identify a client
Examples include:
Information Collected Through Our Website
• Information you voluntarily submit through contact forms (such as name, email address, and phone number)
• Communications sent to us by email or online forms
• Technical information such as IP address, browser type, pages visited, and device data through cookies or analytics tools
When you visit our website, we may collect:
You may browse our website without submitting identifying information. Clinical and therapeutic information is not collected for care purposes through the public website. Health information related to therapy services is collected through secure systems (Jane App).